Privacy Policy

Last updated: December 11, 2025

Coco SEO Toolkit ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password (encrypted)
• Billing Information: Payment card details (processed securely by Stripe)
• Profile Information: Any additional information you choose to provide
• Search Queries: Keywords and URLs you research using our tools
• Saved Data: Projects, keyword lists, and exported data

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, search history
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies, authentication tokens, preferences

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send billing notifications
• Send service-related communications
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Enforce our Terms of Service and prevent abuse
• Comply with legal obligations

3. Data Caching and Storage

To improve performance and reduce costs, we cache search results. This means:

• Keyword research results may be cached for up to 30 days
• Cached searches do not consume credits when accessed again
• Cached data may be shared across users for identical queries (anonymized)
• You can request deletion of your cached search history

4. Data Sharing and Disclosure

We may share your information with:

4.1 Service Providers

• Stripe: Payment processing
• RapidAPI: Keyword data providers
• Hosting Providers: Server infrastructure
• Analytics Tools: Usage analysis (anonymized)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• Protection of our rights, privacy, safety, or property
• Investigation of potential violations of our Terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

5. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted password storage (bcrypt hashing)
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing via Stripe

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

• Account Data: Retained while your account is active
• Search History: Retained for up to 12 months
• Cached Results: Retained for up to 30 days
• Billing Records: Retained for 7 years (legal requirement)
• Log Data: Retained for up to 90 days

7. Your Rights (GDPR)

If you are in the European Economic Area or UK, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@coco-seo.com. We will respond within 30 days.

8. Cookies

We use the following types of cookies:

• Essential Cookies: Required for basic functionality (authentication, security)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our Service

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by GDPR.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or by email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related inquiries, contact us at:

• Email: privacy@coco-seo.com
• Data Protection Officer: dpo@coco-seo.com

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This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future.